Smith Douglass Associates

Podcast – CRMs – Customer Relationships Matter

All small business owners eventually reach the tipping point when it comes to their client data – when do you stop using spreadsheets or digital address books and start looking into investing in CRM systems?

The latest episode of the Parker Web Partner Show is all about CRMs. Darryl Parker and the team discussed when to get one, how to get your team involved, and what other programs work with CRMs. Our Roundtable guest was Lidiane Mocko from CRM Growth Strategy, who gave us some great ideas on how to deal with pushback from your team when introducing a new CRM.

Watch here on YouTube and on all your favorite podcast platforms.